One Percent Better

Terms & Conditions

One Percent Better Nation — Keyon Clinton

Terms & Conditions

Effective Date: January 1, 2026 Last Updated: March 25, 2026
Please read these Terms carefully. These Terms & Conditions apply across all One Percent Better brands, products, programs, services, and digital properties offered by Keyon Clinton. By accessing our websites, submitting any form, registering for a program, attending an event, or engaging with any of our services, you agree to be bound by these Terms in full. Terms presented at the point of purchase or enrollment govern that specific transaction and supplement these general Terms. Where a conflict exists, checkout-specific or program-specific terms control.

1. About These Terms

These Terms & Conditions (“Terms”) establish the legal agreement between you (“you,” “user,” “participant,” or “client”) and Keyon Clinton and One Percent Better Nation (“we,” “us,” or “our”) in connection with your use of, access to, or participation in any product, program, service, event, digital content, community, or platform offered by or associated with Keyon Clinton and the One Percent Better Nation brand family.

These Terms apply broadly across all One Percent Better brands, products, and services offered by Keyon Clinton, including but not limited to speaking and consulting services, training programs, conferences, membership communities, nonprofit initiatives, home care services, and any digital or in-person programming operated under the One Percent Better umbrella. References to “we,” “us,” or “our” throughout these Terms refer collectively to Keyon Clinton and all One Percent Better brands and operating entities.

2. Eligibility

You must be at least 18 years of age to use our services, purchase any product, enroll in any program, or enter into any agreement with us. By agreeing to these Terms, you represent and warrant that you are of legal age and have the full legal capacity to enter into a binding agreement. Our services directed at senior populations or caregivers do not exempt the contracting party from this age requirement.

3. Programs & Services Overview

3.1 Speaking, Keynotes & Consulting

Keyon Clinton provides keynote presentations, workshops, corporate speaking engagements, panel participation, organizational training, executive coaching, and leadership development services. All confirmed speaking and consulting engagements are governed by a separately executed agreement. These Terms apply to all inquiry submissions, scheduling activity, and communications prior to and independent of any formal engagement contract.

3.2 Training Programs & Academies

One Percent Better Nation offers structured training programs, academies, and masterclass series designed to develop professional skills in public speaking, leadership, personal development, and related disciplines. Programs may be delivered in-person, virtually, or in a hybrid format and may include live instruction, recorded content, coaching, peer community access, and event participation. Enrollment constitutes acceptance of these Terms and any program-specific terms presented at registration.

3.3 Conferences & Live Events

We produce ticketed live events, conferences, and community gatherings. All ticket purchases are subject to these Terms and any event-specific policies communicated at checkout. Speakers selected to present at any conference or event are bound by a separately executed speaker agreement governing content standards, timing, and brand representation requirements.

3.4 Membership Communities

We offer membership-based communities providing access to digital content, live programming, networking, and community engagement. Membership tiers, pricing structures, and access levels are defined at the time of enrollment. Continued access is contingent on active and current membership status. Membership does not convey any ownership interest, voting rights, or claim to intellectual property.

3.5 Nonprofit & Community Programs

One Percent Better Nation operates community-impact initiatives serving seniors, youth, and the broader Metro Detroit community through events, meals, wellness programming, and connection activities. Participation in nonprofit programs and events is subject to these Terms. Donations are governed by applicable nonprofit giving policies and are non-refundable unless otherwise required by law.

3.6 Corporate Training & Organizational Solutions

We provide corporate training, leadership communication workshops, executive presence coaching, and organizational development services to businesses, nonprofits, and institutions. All corporate engagements are governed by a separately executed services agreement. These Terms apply to all inquiry submissions, proposal activity, and pre-contract communications.

3.7 Home Care Services

We operate in-home care services providing personal care, companion care, 24-hour care, memory and dementia care, meal preparation assistance, and transportation support to qualifying individuals and families in the Metro Detroit area. Care service delivery is governed by a separately executed Care Services Agreement. These Terms apply to all website activity, consultation inquiry submissions, caregiver applications, and scheduling communications prior to care placement.

4. Caregiver Employment & Applications

Submission of a caregiver application via our website or any linked form does not constitute an offer of employment. Employment, if extended, is subject to a separately executed employment agreement and all applicable federal, state, and local labor laws. Background checks, reference verification, and credential review are conducted on all prospective caregivers prior to placement. We reserve the right to accept or decline any application at our sole discretion and without obligation to provide explanation.

5. Registrations, Enrollments & Bookings

By submitting a registration, enrollment, or booking form — including free consultation requests, program applications, speaking series sign-ups, event registrations, and membership activations — you consent to be contacted by our team using the contact information you provide. All registrations are confirmed via email. Attendance at live events, sessions, or programming is the sole responsibility of the registered participant. We are not liable for scheduling conflicts, technical difficulties on your end, or failure to attend confirmed sessions.

6. Fees, Payments & Credits

6.1 Pricing

All fees for programs, memberships, events, services, and digital products are displayed at the point of purchase and are subject to change without prior notice. Prices confirmed during the checkout process constitute the binding price for that specific transaction.

6.2 Payment

Full payment is due at the time of purchase unless a payment plan, installment schedule, or deposit structure is explicitly offered and agreed upon at checkout. We accept all major credit and debit cards and any additional payment methods listed at checkout. All transactions are processed securely through our third-party payment processor. We do not store payment credentials.

6.3 No Refund Policy

All sales are final. We do not issue refunds for programs, memberships, event tickets, digital products, consulting engagements, caregiver services, or any services that have been initiated, delivered, or confirmed. By completing a purchase or enrollment, you expressly acknowledge and accept this policy. We encourage you to review all program materials, descriptions, and any applicable terms prior to purchase.

6.4 Credits

At our sole and exclusive discretion, we may issue account credits in lieu of refunds in exceptional circumstances. Any credits issued are valid for a maximum of twelve (12) months from the date of issuance, carry no cash value, are non-transferable, and may only be applied toward future purchases within the same program or product category. Credits expire without notice at the end of the stated period and do not accrue interest. Specific credit terms communicated in writing at the time of issuance govern where they differ from this section.

6.5 Chargebacks & Payment Disputes

Initiating a chargeback, reversal, or payment dispute with your financial institution without first contacting us directly and in good faith constitutes a material breach of these Terms. We reserve the right to dispute any chargeback by providing documentation of service delivery, enrollment confirmation, and your acceptance of these Terms. We further reserve the right to pursue recovery of the disputed amount, associated processing and administrative costs, and reasonable legal fees where applicable.

7. Cancellations & Rescheduling

7.1 Program & Membership Cancellations

Cancellation of a program enrollment or membership subscription does not entitle the participant to a refund. Access to program content and community benefits continues through the end of the current billing or program period. No further charges will be assessed following confirmed written cancellation.

7.2 Event Cancellations or Modifications by Us

We reserve the right to cancel, postpone, modify the format of, or otherwise adjust any event, session, conference, or program due to circumstances including but not limited to health and safety considerations, venue unavailability, acts of nature, governmental orders, or insufficient enrollment. In such cases, affected participants will be offered either a credit toward a future event or transfer to a rescheduled date, at our discretion. We are not liable for travel, accommodation, transportation, or any other costs incurred by participants in connection with any event cancellation or modification.

7.3 Speaking Engagement Cancellations

Cancellation terms for confirmed speaking and consulting engagements are governed by the provisions of the separately executed Speaker or Services Agreement, including any cancellation fee, kill fee, or deposit forfeiture provisions. These Terms supplement but do not supersede those agreement-specific cancellation terms.

8. Intellectual Property

8.1 Ownership

All content published, distributed, or made accessible through our websites, platforms, programs, and events — including course materials, recorded sessions, written frameworks, methodologies, worksheets, graphics, logos, brand names, and the “One Percent Better” name, marks, and associated intellectual property — are the exclusive intellectual property of Keyon Clinton and/or the applicable One Percent Better entity. All rights are reserved.

8.2 Limited License to Participants

Upon enrollment or purchase, participants receive a limited, non-exclusive, non-transferable, and revocable license to access and use purchased content solely for personal, non-commercial purposes. This license does not grant any right to reproduce, redistribute, sublicense, publicly perform, modify, or commercially exploit any content in any form or medium.

8.3 Prohibited Uses

You may not record, screenshot, download, copy, reproduce, distribute, sell, or repurpose any content from our programs, sessions, communities, or platforms without prior written authorization. Sharing login credentials, distributing program materials to non-enrolled individuals, or enabling unauthorized access to any One Percent Better platform constitutes a material breach of these Terms and may result in immediate termination of access without refund or credit.

8.4 Frameworks & Methodology

The One Percent Better framework, operational excellence methodology, and all associated training content are proprietary intellectual property. Program participants may reference their participation for personal professional development purposes only. Any intent to teach, train, facilitate, certify others in, or commercially apply our frameworks requires a separately executed licensing agreement. Participation in a program does not convey any license to use, teach, or sublicense the methodology.

9. Community Standards & Code of Conduct

Participation in any One Percent Better program, event, community platform, or digital space is a privilege extended at our discretion. All participants are expected to engage with respect, integrity, and professionalism consistent with the values of One Percent Better Nation. We reserve the right to remove any participant from a program, event, or community at our sole discretion, without refund or credit, for conduct we determine to be disruptive, disrespectful, harmful, threatening, or contrary to the standards of our community. Prohibited conduct includes but is not limited to harassment, discrimination, hate speech, unauthorized commercial solicitation of other members, sharing of program materials with non-members, or misrepresentation of affiliation with our brand.

10. Home Care Services — Additional Terms

10.1 No Emergency Services

Our home care services are scheduled, non-emergency, non-medical in nature. We are not a licensed emergency medical provider. In any medical or personal safety emergency, dial 911 immediately. Our caregivers are not authorized to make independent medical decisions, administer prescription medications (except as explicitly authorized in an executed Care Services Agreement), or perform any function outside the defined scope of an approved care plan.

10.2 Care Services Agreement

All home care service delivery is governed by a Care Services Agreement executed between our home care entity and the client or authorized responsible party prior to care commencement. These Terms apply to all pre-care activity including consultation requests, intake form submissions, scheduling communications, and website activity.

10.3 Insurance, Benefits & Payment Authorization

Care services may be eligible for coverage through Medicaid, applicable Medicare programs, long-term care insurance, Veterans Benefits, private pay, or other approved funding sources. Verification of coverage, prior authorization, and confirmation of benefit eligibility are the responsibility of the client or designated responsible party. We do not guarantee payment authorization by any third-party payer and are not responsible for coverage denials or gaps.

10.4 Client Responsibilities

Clients and their authorized representatives are responsible for providing accurate, complete, and current health and care information; maintaining a safe home environment for our caregivers; communicating schedule changes in a timely manner; and ensuring appropriate access to the care location. Failure to meet these responsibilities may result in modification, suspension, or termination of care services.

11. SMS & Text Message Communications

11.1 Consent to Receive SMS

By submitting any form on our websites or platforms that includes an SMS consent checkbox, you expressly and voluntarily consent to receive text messages from us at the mobile phone number provided. We send two distinct categories of text messages:

  • Marketing messages: Promotional offers, event and conference announcements, program launches, discounts, service updates, new community programs, and brand news from One Percent Better Nation and Keyon Clinton.
  • Non-marketing messages: Appointment reminders, care consultation scheduling confirmations, program enrollment confirmations, session reminders, application status updates, and transactional or account-related alerts.

Consent to receive one category of messages does not constitute consent to receive the other. All SMS consent checkboxes are optional and may never be required as a condition of submitting any form, even when providing a phone number is required.

11.2 Message Frequency

Message frequency varies based on your program enrollment, service activity, and community participation. You may receive up to eight (8) text messages per month across all One Percent Better programs and services combined. We will not exceed this frequency without advance notice.

11.3 Opt-Out Instructions

You may opt out of all SMS communications at any time by replying STOP to any message received from us. Upon receipt of your STOP request, you will receive one final confirmation message and no further messages will be sent. To re-subscribe at any time, reply START to any prior message thread or re-submit your consent through any of our active forms.

11.4 Assistance

For help with our messaging program, reply HELP to any message you receive. You may also reach us through our contact page at onepercentbettercommunity.com/contact-us.

11.5 Carrier Disclaimer

Message and data rates may apply to all messages sent to or received from us. Carriers are not liable for delayed or undelivered messages. For questions about your text or data plan, contact your wireless service provider directly.

11.6 No Third-Party Sharing of SMS Data

No mobile phone numbers, SMS consent data, or opt-in information collected through our forms or platforms will be shared with third parties or affiliates for marketing or promotional purposes. Sharing with operational subcontractors — such as messaging delivery platforms — is permitted solely to the extent necessary to facilitate message delivery on our behalf. SMS opt-in data and consent records are never sold, rented, or otherwise transferred to any third party under any circumstances.

12. Privacy & Data Use

Your use of our services is governed in part by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, protect, and in limited circumstances share your personal information. By using any of our services or submitting any form, you consent to the data practices described in the Privacy Policy applicable to the One Percent Better brand or platform you are engaging with.

For questions related to privacy or data handling, please visit our contact page at onepercentbettercommunity.com/contact-us.

13. Email Communications

By submitting any form, completing any purchase, or enrolling in any program, you consent to receive email communications from us related to your account activity, enrollment status, program updates, event information, and occasional promotional communications. You may unsubscribe from marketing emails at any time using the unsubscribe link included in every marketing email. Transactional, account-related, and program-essential communications are not subject to marketing opt-out requests.

14. Third-Party Platforms & Integrations

Our websites and programs may integrate with or link to third-party platforms including payment processors, video conferencing services, community hosting platforms, email delivery systems, customer relationship management tools, and other operational services. Your use of any third-party platform is subject to that platform’s own terms of service and privacy policy, which you should review independently. We are not responsible for the availability, security, accuracy, or practices of any third-party service or platform.

15. Disclaimer of Warranties

All One Percent Better products, services, programs, content, and websites are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory. We make no warranty that our services will be uninterrupted, error-free, secure, or free from harmful components. We do not guarantee any specific outcome, result, income, business performance, career advancement, employment, personal transformation, or health improvement from participation in any program, service, event, or community. Individual results vary. Nothing in our marketing materials or program descriptions constitutes a guarantee of outcome.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Keyon Clinton, One Percent Better Nation, and all affiliated brands, entities, officers, employees, agents, independent contractors, and successors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages of any kind arising from or in connection with your use of or inability to use any of our services, programs, platforms, events, or content. This includes but is not limited to lost revenue, lost profits, lost data, reputational harm, personal injury, or emotional distress, even if we have been advised of the possibility of such damages.

In all cases, our total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount you paid to us in the ninety (90) days immediately preceding the event giving rise to the claim.

17. Indemnification

You agree to indemnify, defend, and hold harmless Keyon Clinton, One Percent Better Nation, and all affiliated brands, entities, and personnel from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses — including reasonable attorneys’ fees — arising out of or relating to: (a) your use of or access to our services; (b) your breach or alleged breach of these Terms; (c) your violation of any applicable law or regulation; (d) any content, information, or materials you submit, post, or transmit through our platforms; or (e) any dispute between you and any third party in connection with our services.

18. Health & Safety Acknowledgment

Participation in in-person events, workshops, fitness-adjacent programming, community gatherings, or any physical activity associated with One Percent Better programming is entirely voluntary. You participate at your own risk. You represent and warrant that you are in adequate physical and mental health to participate and that you have consulted with appropriate healthcare professionals where relevant. We are not liable for any injury, illness, adverse health event, or other harm arising from in-person participation. Specific events or programs may require execution of a separate liability waiver as a condition of participation.

19. Media Release & Likeness

By participating in any One Percent Better event, program, session, or community activity, you consent to our use of your name, photographic likeness, voice recordings, video image, and any statements made in connection with your participation for promotional, educational, testimonial, and marketing purposes across all media, including websites, social media platforms, email communications, and printed materials, without compensation. You may request exclusion from specific uses by providing written notice to us prior to the relevant event or session through our contact page at onepercentbettercommunity.com/contact-us.

20. Modifications to These Terms

We reserve the right to modify, update, or replace any portion of these Terms at any time at our sole discretion. Updated Terms will be posted to this page with a revised “Last Updated” date. Your continued use of any One Percent Better service following the posting of updated Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. For participants actively enrolled in programs at the time of a material change, we will make reasonable efforts to provide notice via email or program communications.

21. Termination of Access

We reserve the right to suspend or terminate your access to any program, platform, community, event, or service at our sole discretion, at any time, with or without prior notice, including for violation of these Terms, non-payment of fees, disruptive or harmful conduct, or any other reason we deem sufficient to protect the integrity of our programs and community. Termination of access does not entitle you to any refund, credit, or compensation of any kind.

22. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of any One Percent Better service shall first be submitted to good-faith informal resolution through written notice delivered via our contact page. If the dispute is not resolved within thirty (30) days of written notice, it shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Wayne County, Michigan.

You expressly waive any right to participate in or bring a class action lawsuit, class-wide arbitration, or any proceeding in which you act or propose to act in a representative capacity. Notwithstanding the foregoing, either party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights, confidential information, or to prevent irreparable harm pending arbitration.

23. Severability

If any provision of these Terms is determined by a court or arbitrator of competent jurisdiction to be invalid, unlawful, or unenforceable, such provision shall be modified to the minimum extent necessary to render it enforceable, or severed if modification is not possible. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by the invalid or unenforceable provision.

24. Entire Agreement

These Terms, together with any program-specific enrollment terms, checkout terms, Care Services Agreements, Speaker or Consulting Agreements, event-specific policies, and the applicable Privacy Policy, constitute the entire and complete agreement between you and us with respect to the subject matter herein. These Terms supersede all prior or contemporaneous representations, understandings, negotiations, and agreements, whether written or oral, relating to the same subject matter.

25. Contact & Notices

For questions, concerns, legal notices, or any communication regarding these Terms or your use of One Percent Better services, please reach us through our official contact page:

onepercentbettercommunity.com/contact-us

Written legal notices must be submitted through the contact page and clearly identified as a formal legal notice in the subject line or message. Notices submitted through the contact page are deemed received on the date of confirmed submission.


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